Privacy Policy

1. Introduction

Welcome to Cibermedia! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including data obtained through Facebook, Google (including YouTube API Services), TikTok and Instagram APIs.

2. Data We Collect

• Account Information: Name, email address, and profile picture when you log in via Facebook, Google, TikTok or Instagram.
• Social Media Data: Insights, metrics, and media content from connected Instagram Business Accounts.
• Automatically Collected Data: Device information, such as IP address, browser type, and usage data.

3. Purpose of Data Collection

• Provide and improve our services, including analytics and insights.
• Visualize social media performance in user dashboards.
• Enable data-sharing features with user consent.
• Ensure platform functionality and security.

4. How We Share Your Data

We do not sell your data. However, we may share it with trusted parties as listed below, solely for operating and improving the Cibermedia service.

We access and use Google user data solely to provide the core functionality of Cibermedia, in accordance with Google’s Limited Use policy. We do not use Google data for advertising purposes or transfer it to third parties except as necessary to operate the service.

When our Services use YouTube API Services, your use of those features is subject to the YouTube Terms of Service and theGoogle Privacy Policy.

• Facebook/Instagram/Google/YouTube/TikTok APIs: To retrieve and display requested data in accordance with the respective platform terms.
• Hosting Providers: Our platform is hosted on Vercel for secure data processing.
• Service Providers: Trusted vendors for technical support and compliance.
• Legal Authorities: When required to comply with legal obligations.

5. User Rights

• Access: Request access to the data we have collected about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data.
• Restriction: Restrict the use of your data for specific purposes.

To exercise these rights, contact us at info@ciberdime.com.

If you have connected a Google account (including YouTube), you can revoke Cibermedia’s access at any time via Google’s security settings page at https://security.google.com/settings/.

6. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or as required by law. If you disconnect your accounts or delete your profile, your data will be deleted within 30 days. You may also request deletion at any time by emailing info@ciberdime.com. For Google (including YouTube) data, revoking access via Google’s security settings will stop any new data access; you can additionally request deletion of previously stored Google data via our email contact, and we will remove it from our systems within 30 days absent a legal obligation to retain it.

7. Data Security

We implement organizational and technical measures to protect your data from unauthorized access or disclosure. This includes encryption of data both in transit and at rest, secure server infrastructure, and regular security reviews in line with industry best practices.

8. Hosting Information

Our platform is hosted on Vercel, which adheres to high security and compliance standards to ensure your data‘s protection.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updated policies will be posted with a new effective date.

10. Contact Us

• Company: Ciberdime GmbH
• Address: Tieskamp 4, 25693 St. Michaelisdonn, Germany
• Email: info@ciberdime.com
• Phone: +49 4853 9953008

11. Children‘s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect data from children.

12. YouTube API Services & Google Disclosure

• We use Google APIs, including YouTube API Services, to provide features such as analytics, content discovery, and account linking.
• By using features that rely on YouTube API Services, you agree to be bound by the YouTube Terms of Service in addition to our Terms of Service.
• Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
• You can revoke our access to your Google account (including YouTube) at any time via Google’s security settings: https://security.google.com/settings/.
• The Google Privacy Policy describes how Google handles your data. This Privacy Policy describes how Cibermedia handles data we receive.