Terms of Service

1. General Information

cibermedia.de is a SaaS platform that provides creators with insights and analytics for their connected social media accounts, including Instagram, Twitch, and others. Users can log in using various social media platforms via Single Sign-On (SSO) processes to access data and manage their accounts.

These Terms of Service apply to all users of cibermedia.de, including registered users and visitors to the website.

2. Eligibility and Account Requirements

To use cibermedia.de, you must meet the following conditions:

• You must be at least 13 years old.
• You must have an active social media account, such as Instagram, Twitch, or others, that complies with the terms of the respective platform.
• For Instagram, you must have an Instagram Business Account linked to a valid Facebook page when required by the platform's API.

You are responsible for maintaining the confidentiality of your login credentials and ensuring that your account is not accessed by unauthorized parties.

3. Services Provided

cibermedia.de provides users with insights, analytics, and tools to manage their social media performance. These include:

• Access to analytics for connected accounts, such as Instagram insights or Twitch metrics.
• Tools to manage and share data with third-party organizations at your discretion.
• Features for optimizing social media and content performance.

All services provided by cibermedia.de are subject to availability and may change or be discontinued at any time without prior notice.

4. Data Usage and Privacy

We handle your data in accordance with our Data Policy and GDPR (DSGVO) requirements. Key points include:

• Control Over Data: You maintain full control over your data. You decide which organizations have access to your insights and can revoke access at any time.
• Protection of Personal Data: We implement robust security measures, including SSL encryption, secure authentication, and data minimization, to protect your personal data.
• Consent for Data Processing: By connecting your accounts, you consent to the processing of your data as outlined in our Data Policy. This consent can be revoked at any time.

For details about how we collect, process, and secure your data, please review our Data Policy.

5. Use of Social Media Login (SSO)

Our platform allows users to log in using social media accounts through Single Sign-On (SSO). By using SSO, users can access their account data without sharing their credentials with cibermedia.de. Data exchanged during the login process includes technical information (e.g., IP address, browser type) and account-related data, such as channel names or analytics.

By using SSO, you authorize cibermedia.de to process your data for the purposes of delivering services and improving platform functionality. All processing is done in compliance with GDPR regulations.

6. User Responsibilities

As a user of cibermedia.de, you agree to:

• Provide accurate and complete information when creating an account or connecting your social media accounts.
• Use the platform responsibly and in compliance with applicable laws and regulations.
• Refrain from sharing false, harmful, or unlawful content via the platform.

You must not attempt to:

• Access the platform using unauthorized means or methods.
• Share or exploit the platform's features for unlawful purposes.
• Disrupt or damage the platform's infrastructure.

Failure to comply with these responsibilities may result in account suspension or termination.

7. Intellectual Property

All content on cibermedia.de, including but not limited to text, graphics, and software, is the intellectual property of Ciberdime GmbH or its licensors. Users are granted a limited, non-exclusive, and revocable license to access and use the platform for personal or business purposes.

You may not copy, modify, distribute, or reverse-engineer any part of the platform without explicit written permission.

8. Limitation of Liability

cibermedia.de provides services on an "as is" and "as available" basis. We make no warranties or guarantees about the reliability, accuracy, or availability of the platform. To the fullest extent permitted by law:

• We are not liable for any direct, indirect, or incidental damages arising from the use of the platform.
• We are not responsible for disruptions or losses caused by third-party services, such as social media platform downtimes or API changes.

9. Termination of Services

You may terminate your account at any time by contacting our support team. Upon termination, all data associated with your account will be deleted within 30 days, unless required otherwise by legal obligations.

We reserve the right to suspend or terminate accounts that violate these Terms of Service.

10. Amendments to Terms

We may update these Terms of Service from time to time to reflect changes in our platform or legal requirements. Any significant updates will be communicated via email or the platform. Continued use of the platform after changes are implemented constitutes acceptance of the revised terms.